Resume
Education
August 2019 - May 2023
Temple University
School of Sport, Tourism, Hospitality Management
Philadelphia, Pennsylvania
Bachelor of Science Tourism & Hospitality Management
Event Planning Concentration
GPA: 3.72
Dean's List: Spring 2021, Spring 2022, Fall 2022
National Society of Collegiate Scholars (Member)
Experience
January 2023 - May 2023
Fox School of Business Center for Executive Education at Temple University
Event Support Associate
Internship
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Coordinated all aspects of Open Enrollment and Custom programs, including scheduling, logistics, and participant communication, to ensure successful program delivery
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Proactively facilitated the onboarding process for new program participants, providing necessary information and guidance to ensure a seamless transition into the program
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Successfully managed multiple projects simultaneously while effectively prioritizing tasks based on urgency and importance, resulting in timely completion of all deliverables and high satisfaction rates from clients
Philadelphia, Pennsylvania
August 2022 - December 2022
Temple University School of Sport, Tourism, and Hospitality Management
Event Planner STHM Fall 2022 Career Fair
Experiential Learning
Philadelphia, Pennsylvania
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Developed key messaging and content to effectively communicate the benefits of attending the fair and the value proposition of participating as an employer.
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Corresponded with event attendees via email to provide important information, answer questions, and address concerns, resulting in high satisfaction rate and positive feedback from clients.
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Facilitated onsite registration for events, ensuring smooth and efficient process for attendees, resulting in seamless check-in experience and positive feedback from clients.
April 2022 - September 2022
Crystal Springs Resort
Hamburg, New Jersey
Bridal Attendant
Part Time
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Acted as a personal assistant for bridal party and family members during weddings, providing exceptional support and ensuring their needs were met, resulting in a stress-free and enjoyable experience for all involved
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Coordinated directly with Maître D, Wedding Coordinators & Planners, Banquet Captain, and servers to ensure the timing of the outlined itinerary
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Trained and mentored new bridal attendants, providing guidance on best practices for event coordination
April 2022 - September 2022
Crystal Springs Resort
Hamburg, New Jersey
Banquet Server
Part Time
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Responsible for the set up and design of food and beverage stations for events like corporate meetings, golf outings, personal parties, etc. for up to 500 people
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Maintain food and beverage stations during service
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Independently ran parties up to 40 people
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Answer any questions from guests and be knowledgeable of the food being served
April 2022 - September 2022
The Canalside Inn
Rehoboth Beach, Delaware
Social Media Specialist
Remote Internship
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Developed and executed daily social media content strategy across multiple platforms, including Facebook, Twitter, Instagram, Tik Tok, LinkedIn, and Pinterest
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Responded to social media inquiries and comments in a timely and professional manner, maintaining a positive brand image and building strong relationships with followers and customers
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Conducted research on industry trends and best practices to stay up to date with the latest social media marketing techniques and technologies, and shared insights with team members to improve overall performance
January 2022 - April 2022
The Canalside Inn
Rehoboth Beach, Delaware
Project Development Intern
Remote Internship
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Developed and designed effective marketing materials, including in-room brochures, advertisements, and event collateral, resulting in increased brand awareness and successful promotion of events and services
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Produced high-quality blog content to enhance company's search engine optimization (SEO), resulting in improved online visibility, increased website traffic, and higher engagement from target audience
October 2022 - April 2022
Philadelphia Flyers
Marketing Promotions Assistant
Part Time
Philadelphia, Pennsylvania
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Maintained a high level of organization and attention to detail, ensuring that each guest received the correct item and that all merchandise was distributed appropriately.
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Hand out specific giveaway items to each fan entering/exiting the stadium
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Organized the distribution of premium guest merchandise during Flyers Grateful Dead Night
August 2021 - December 2021
New Deck Tavern
Philadelphia, Pennsylvania
Hostess
Part Time
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Greeted guests upon arrival, warmly welcoming them and providing an overview of the restaurant's offerings.
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Managed guest seating, ensuring that parties were seated promptly and appropriately, and working closely with the kitchen and waitstaff to ensure timely and efficient service.
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Maintained accurate waitlist and reservation records, updating them as needed to ensure that seating was available for guests on a timely basis.
Certifications
Social Tables - Event Planning Diagram - CVENT
AHLA Human Sex Trafficking Official Training
HubSpot Social Media Management Training
Volunteer
Philadelphia Eagles Game Day Staff
Penn Medicine Gritty 5k
Saint Mary's Food Pantry
Professional skillset
Communication
Attention to Detail
Teamwork & Collaboration
Canva
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Social Media Management
Microsoft Office 365
Languages
English (native)
Spanish (proficient)